Frequently Asked Questions
The Sublimation Kings are 2 guys with Bachelors Degrees in Graphic Design who love creating top notch sports apparel and love playing sports and looking good while doing it, not necessarily playing good but at least looking good. We don’t mess around when it comes to custom jerseys, we design them as if we are part of your team and we don’t like looking clownish with the crappy clip-art the other companies provide. When dealing with the Sublimation Kings you get a quality product along with a quality design. We use the best variety of performance wicking materials that are available. Gone are the days with dealing with minimum quantities and getting stuck with crappy rubberized plastisol 2 color stock logos on heavy uncomfortable and sweat soaking traditional jerseys, today’s gamers need super lightweight moisture wicking materials with original sublimated graphics that won’t crack, fade or fall apart in the wash.
In short, Sublimation is putting digital graphics from a digital device onto fabric through heated dye that absorbs into the material permanently. Here is the Saturday Morning Science Guy explanation: Digital Sublimation is the process where dye ink is heated at over 400° into a gas then transferred onto fabric creating a bond, then the dye cools and becomes solid once again. This allows for a smooth transition from what you see on your screen to what is seen on fabric. There is almost no limit to the amount of colors with this process and this allows for the natural wicking materials to remain breathable and also maintain its strength and durability.
Custom orders – we strive for 3-4 weeks from artwork approval for delivery. Retail items take around 3-4 weeks from payment for delivery. While we try for 3-4 weeks, some orders can take longer due to times of high volume. Each order is made-to-order, there is no existing inventory, orders are fulfilled on-demand, exclusive to you with no minimum quantity needed.
Yes. Care Instructions: Turn garment inside-out before washing. Machine wash in cold water. Do not bleach, iron or dry clean garments. Hang dry only. Don’t wash with velcro or equipment that can snag.
Select your product. Be sure to choose a size, material and/or version (i.e. color/design) when applicable. Add your size groupings to the cart one at a time. When you go to the cart you will see visual representation (when ordering an existing stock option) of the design you’ve selected with each size in it’s own line. When checking out, list your team with the NAME – NUMBER – SIZE for each garment in the “Order Notes” section or email us the list in a word, text or excel file to firstname.lastname@example.org. Refer to your order number when doing so.
Once payment is collected, your personalized proof(s) will be generated (only for newly created art, retail items are not proofed unless changes are requested during the checkout process). You will receive your proof(s) via the email you submit with your order. The proof email you receive will link you out to an online proofing system where you can approve, reject, or request changes. After approval your order goes into production, once your approval is sent there is no time to make adjustments to the current order without the nuke codes.
Nope. You can order one jersey and we’d be fine with it. The beauty in that is, there is no initial order minimum (which is already awesome), and when you have new teammates come on board you won’t have to meet a minimum order requirement that other manufacturers may have for custom orders.